Example:
If an Airline Stewardess wrote in her blog of the pilots in her company
being stoned and uncaring towards their jobs and the needs of their
customers, her ‘ACTION’ would cause an adverse ‘REACTION’ towards the
Airline’s business. People would not trust that airline, and would go to
another airline, or, even worse, they would not trust airlines at all,
choosing, maybe, to go on trains, or buses.
A blog recently shared on Facebook by Chef’s Diary (blanketing all
waitstaff as stoned idiots who don’t care about your allergies, or,
deciding to serve you A.when you asked for B., because they don’t care
about you), is passive aggressive at best, and, shortsighted at worst.
The public has decided what they want. If you are so pissed off with
your life, (and so jealous of a system that offers gratuity to servers
and not to kitchen staff), that you cannot handle the change in the way
Mrs. American Mom has decided to eat without striking back at your
customers (and alienating them from ALL front of the house employees),
you don’t deserve the job.
You are not in it for the love of it, you are
making it all about YOU.
You are making it harder for everyone in the industry.
(and, what exactly do you have against Mrs. American Mom wanting to look good in her skinny jeans, anyway? That's a win-win, dude.)
Anyone with a computer keyboard these days is an expert.
Remember,
there is a reason you’re not working front of the house, and it’s not
because you are awesome.
It’s because YOU don’t give a shit.
The idea of these blogs should be to trumpet the industry’s MERITS and gain the public’s trust.
You are doing the opposite.
Your restaurant did, say, 15 less covers this week than last? Who’s
to say 4 of those people HADN’T read a rant written by a disgruntled,
POSSIBLY inebriated sous chef at a 24 hour diner in Idaho who’s blog
looks like he works for The French Laundry, and made such an impression
they decide they will now ONLY TAKE THE TRAIN OR A BUS.
THINK people.